Keeping your extensions clean and properly conditioned is one of the best ways to protect your investment and keep your hair looking beautiful between visits.

• Wash 2–3 times per week using the professional shampoo and conditioner recommended by your stylist.

• Brush before you wash. Gently remove any tangles before getting your hair wet to help prevent matting.

• Cleanse between your rows. If you have multiple rows, clip the top row up so you can thoroughly shampoo your scalp and the area between each row.

• Be gentle. Massage shampoo into your scalp using your fingertips rather than aggressively scrubbing or bunching your hair together.

• Don't rub your ends together. This creates unnecessary friction and can lead to tangling and damage.

• Condition from the mid-lengths to ends, keeping conditioner, masks, and heavy products away from your attachment points.

• Detangle while conditioning. Use a wide-tooth comb or extension-safe wet brush, starting at the ends and gently working upward.

• Clarify when needed. An extension-safe clarifying shampoo can help remove product, oil, and mineral buildup. Your stylist can recommend how often based on your hair and water.

• Rinse, rinse, rinse! Make sure all shampoo and conditioner are completely removed, especially around and between your rows.

• Gently absorb excess water with a microfiber or soft terry hair wrap. Avoid aggressively rubbing your hair with a towel.

One very important rule: Never go to bed with wet extensions. Make sure your scalp and attachment areas are completely dry before sleeping.

Brushing & Daily Care

A little daily care goes a long way in keeping your extensions smooth, healthy, and tangle-free.

• Brush your extensions several times throughout the day to prevent tangling and matting, especially at the nape of your neck.

• Always brush gently and with intention. Extensions require a little extra love to protect both the extension hair and your natural hair. Detangle gently using an extension-safe wet brush or wide-tooth comb, starting at the ends and working your way upward.

• Support your extensions while brushing. Hold your hair near the base with one hand to prevent unnecessary pulling or tension.

• Start at the ends and work your way up, gently removing tangles as you go.

• Apply a professional leave-in conditioner to your mid-lengths and ends before blow-drying to help maintain moisture, softness, and manageability.

• Gently squeeze out excess water after washing. Never rub or twist the ends together, as friction can cause tangling and damage.

• Wrap your hair in a soft terry or microfiber towel to absorb excess moisture without roughing up the hair.

• Be extra careful around your attachment points. Avoid snagging or pulling on your wefts, bonds, beads, or natural hair.

• Always use your recommended leave-in conditioner and heat protectant before blow-drying.

• Invest in a quality blow dryer. Faster, more controlled drying means less prolonged heat exposure and makes caring for your extensions much easier.

• Work row by row. Clip your extensions into sections and thoroughly dry your roots and attachment areas before moving to the next section.

• Use your extension-safe brush while drying to gently smooth and detangle the lengths.

• Once your hair is approximately 80–90% dry, switch to a round brush to smooth, polish, and finish your style.

The golden rule: Never leave your attachment points damp for extended periods, and never go to bed with wet extensions. Your roots and attachments should be completely dry before sleeping.

Stylist Tip: Keep a small extension brush in your purse or car. A quick brush throughout the day especially after wearing scarves, jackets, or high-neck clothing can make a huge difference in preventing tangles.

Sleeping With Your Extensions

A little nighttime care can make a big difference in the longevity and condition of your extensions.

• Never go to bed with wet hair. Sleeping on wet extensions can lead to tangling, matting, and unnecessary stress on your natural hair and attachment points.

• Air drying is perfectly fine, but we recommend doing so during the day. Always make sure your roots and attachment areas are completely dry before heading to bed.

• Brush gently before bedtime to remove any tangles that developed throughout the day.

• Secure your hair before sleeping. A loose braid, two loose pigtail braids, or a low, soft bun will help prevent tangling and friction while you sleep.

• Skip tight hairstyles. Your nighttime style should be comfortable and loose enough that it doesn't create tension on your attachment points.

• Sleep on silk. We highly recommend a silk pillowcase to reduce friction, minimize tangling and breakage, and help protect both your extensions and natural hair.

Beauty sleep really does matter. A few extra minutes of care before bed will help keep your extensions soft, smooth, and beautiful between appointments.

Protecting Your Extension Investment

Your extensions are an investment, and a few simple precautions can make a big difference in keeping them soft, beautiful, and true to color.

• Never sleep with wet extensions. This can cause tangling, matting, and unnecessary stress on both your extensions and natural hair.

• Use only stylist-recommended products. Certain ingredients can affect the color, texture, attachment points, and longevity of extension hair. When in doubt, ask us—we're always happy to recommend what's best.

• Blondes, be extra careful with sunscreen. Sunscreens containing avobenzone can contribute to peach, pink, or orange discoloration in some light-colored extensions. Choose a mineral sunscreen without avobenzone and keep sunscreen from transferring onto your hair whenever possible.

• Use caution in lakes and rivers. Minerals and other substances in natural water can alter extension color, particularly on blondes and lighter shades.

• Protect your hair around pools. Chlorinated water can be drying and may affect the tone and condition of extension hair. Limiting exposure is best.

• Planning a beach or pool day? Secure your hair in a loose braid and avoid allowing your extensions to soak whenever possible. If they do get wet, rinse thoroughly with fresh water afterward and follow your recommended care routine.

When in doubt, protect the hair. 🤍 Extensions don't regenerate the natural oils and moisture your own hair does, so a little extra care goes a long way toward keeping your investment beautiful

1- Will extensions damage my hair?

When professionally selected, installed, maintained, and cared for, extensions can be worn while protecting the health of your natural hair. Your hair's integrity always comes first.

2- Which extension method is best for me?

That's what we're here for! We offer Wefts, Butterfly Wefts, K-Tips, I-Tips, and Tape-Ins and will recommend the best option based on your hair, lifestyle, and goals.

3- How much do extensions cost?

Every transformation is customized. Pricing depends on your method, length, amount of hair, and desired result. You'll receive your complete investment during your consultation—no surprise pricing.

4- Do I need a consultation?

Yes! All new extension guests begin with a complimentary consultation where we'll color match, discuss your goals, choose your method, and create your personalized plan.

5- How long does installation take?

Depending on the method and amount of hair, appointments can range from approximately 1–6 hours. We'll give you an estimated appointment time beforehand.

6- How often will I need maintenance?

Most methods require maintenance approximately every 6–8 weeks. K-Tips are typically worn for several months before professional removal.

7- How long does the hair last?

With proper home care, quality extension hair can last through multiple maintenance appointments. Longevity varies by method, hair quality, lifestyle, and home care.

8- Can I wash and style my hair normally?

Absolutely! You can wash, blow-dry, curl, straighten, and style your extensions. We'll teach you a few simple adjustments to keep them looking their best.

9- Can I wear my hair up?

Yes! Your placement is customized so you can continue enjoying many of your favorite ponytails, buns, braids, and everyday styles.

10- Can I swim with extensions?

Yes, but chlorine, salt water, lakes, and minerals can affect extension hair—especially blondes. We'll teach you how to protect your hair before and after swimming.

11- Can I work out with extensions?

Absolutely. Simply secure your hair during workouts and thoroughly dry your scalp and attachment areas afterward.

12- Can extensions add volume without length?

Yes! Extensions are amazing for adding fullness, density, and thicker-looking ends without dramatically changing your length.

13- Can extensions add color?

Yes! Extensions can add brightness, dimension, depth, or pops of color while reducing the need to chemically alter your natural hair.

14- Can I color my extensions?

Sometimes, but leave this one to us! Extension hair behaves differently from natural hair and should never be lightened or colored at home.

15- Are extensions comfortable?

They should be! You may notice them for the first few days, but ongoing pain or discomfort isn't normal. If something doesn't feel right, contact us.

16- What if an extension slips?

Don't worry! Save the hair and contact us. We'll let you know the best next step—please don't attempt to reinstall it yourself.

17- What products should I use?

Your stylist will recommend professional, extension-safe products specifically for your hair and method. Proper home care is one of the biggest factors in protecting your investment.

18- Is the hair ethically sourced?

We thoughtfully choose professional extension partners that prioritize quality, responsible sourcing, and transparency. We're committed to using hair we feel confident putting behind our chairs.